内容编辑 - 天津大学出版社

内容

Lesson One The Principles of Effective Business Communication 　1. Express ideas clearly 　2. Keep the message concise 　3. Adopt a reader-focused approach 　4. Get the right tone and style 　5. Have a good command of English 　6. Have a good command of business knowledge 　New Words and Phrases 　Notes 　Exercises Lesson Two Selection of Media 　1. Introduction 　2. Communication media 　3. Communication etiquette 　4. Considerations in media selection 　Abbreviation for Internet Communication 　Smi]ey for Internet Communication 　New Words and Phrases 　Notes 　Exercises Lesson Three The Parts and Formats of Business Correspondence (I) 　1. Introduction 　2. Structure of business letters 　3. Format of business letters 　4. Example letters 　5. Format of envelopes 　New Words and Phrases 　Notes 　Exercises Lesson Four The Parts and Formats of Business Correspondence (II) 　I. |nteroffice memorandum 　3. E-mail 　4. Website 　…… Lesson Five Resume Lesson Six Appfication Letter Lesson Seven Establishing Business Relations Lesson Eight Status Inouiry Lesson Nine Product Inquiry and Reply Lesson Ten Offer, Counter-Offer and Order Lesson Eleven Payment Terms Lesson Twelve Payment by Letter of Credit ……